To see how your medical information may be used and how you can get access to it, please review our notice of privacy practices.
At Meadows Health, we respect your rights as a patient. Following are the strict guidelines we follow to ensure your rights and privacy.
Every patient, parent, guardian and other legal representative has the right to:
Receive care, treatment, and services that respect your cultural, psychosocial, religious and spiritual values, beliefs, and preferences and respects and preserves your personal dignity and contributes to a positive self-image.
Impartial access to medically indicated treatment without discrimination, regardless of age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation, and gender identity or expression.
Have an Advance Directive (such as a living will or durable power of attorney for healthcare) concerning treatment with the expectation that the hospital staff and practitioners who provide care will honor that directive to the extent permitted by law.
Designate a decision-maker in case you are incapable of understanding a proposed treatment or procedure, or if you are unable to communicate your wishes regarding your care.
Know the identity of physicians, nurses, and others involved in your care, treatment, or services, including when those involved are students or other trainees.
Ask and be informed of the existence of business relationships among the hospital, educational institutions, other healthcare providers, or payers that may influence your treatment and care.
Obtain information from physicians and other direct caregivers in understandable terms concerning diagnosis, treatment, prognosis and plans for discharge and follow up care.
Have your family, as appropriate and allowed by law, to be involved in your care, treatment, and service decisions.
Make decisions about your care and refuse care, treatment, or services to the extent permitted by law and to be informed of the medical consequences of such action.
Participate in the development and implementation of your plan of care.
Consideration of security and personal privacy. Case discussion, consultation, examination and treatment should be conducted to protect your privacy. You may request transfer to another room if another patient or visitors in that room are unreasonably disturbing you.
Be provided with information about outcomes of care, treatment, and services, including unanticipated adverse outcomes that the patient needs in order to participate in current and future healthcare decisions.
Expect that all communications and records pertaining to your care be treated as confidential by the hospital, except in cases such as suspected abuse or public health hazards when reporting is permitted or required by law.
Information about hospital policies that relate to your care.
Express a concern or file a complaint or grievance regarding your care to the attending physician, nurse assigned to you or nursing supervisor. You have the right to a timely response to your concern or complaint and a resolution when possible. Expression of a concern or complaint will not compromise your care or future access to care. You may ask to speak to the nursing supervisor if you have a concern. Concerns may also be addressed to the Georgia Department of Human Resources, Office of Regulatory Services at 404-657-5728. In addition, you may contact DNV-GL Healthcare for any patient care and safety concerns that are not resolved by the hospital by calling 1-866-496-9647, emailing email@example.com, mailing 400 Techne Center Dr., Suite 100, Milford, OH 45150, Attn: Complaints, or you may visit www.dnvglhealthcare.com and click “Hospital Complaint” link on the right side.
Have a family member or representative of your choice or own physician notified promptly of your admission to the hospital.
Receive care in a safe and secure environment.
Be free from all forms of abuse including mental, physical, sexual, and/or verbal abuse, neglect, harassment or exploitation.
Be free from seclusion or restraints of any form that are not medically necessary.
Receive information about pain and pain relief measures as appropriate to the medical diagnosis or surgical procedure.
A concerned staff committed to pain prevention and management.
Right to and need for effective communication. If you need a translator, one will be provided for you for language interpreting and translation services.
Have information provided to you if you have vision, speech, hearing, or cognitive impairments in a manner that meets your needs.